Comprehensive tools designed for efficient complaint resolution
Track every complaint with unique ticket IDs, status updates, and complete audit trails from submission to resolution.
Automatically route complaints to the right teams based on category, priority, and workload distribution.
Keep everyone informed with instant email and SMS notifications for new complaints, updates, and resolutions.
Generate insights from complaint data with interactive dashboards, trend analysis, and performance metrics.
Collect satisfaction ratings and feedback to measure service quality and identify improvement areas.
Bank-grade security with role-based access, data encryption, and compliance with industry standards.
Four simple steps to better complaint management
Customers submit complaints through web, mobile, or email with automatic ticket generation.
System automatically assigns to appropriate team member based on category and availability.
Team works on resolution while customer receives real-time status updates.
Collect customer feedback, analyze satisfaction, and close the complaint loop.
Flexible pricing options for businesses of all sizes
Choose the perfect plan for your construction business. All plans include core features.
Perfect for small contractors
Best for growing businesses
For large construction companies
All plans include 14-day free trial. No credit card required.
Need a custom plan? Contact our sales team
All plans include 14-day free trial. No credit card required.
Need a custom plan? Contact our sales team
Real feedback from businesses using ResolveX
"ResolveX has transformed how we handle customer complaints. Our resolution time has dropped by 40% and customer satisfaction is at an all-time high!"
"The automated assignment and tracking features are game-changers. We can now handle 3x more complaints with the same team size."
"Best investment we've made! The analytics help us identify recurring issues and make data-driven improvements to our service."
Join hundreds of businesses using ResolveX to deliver exceptional customer experiences